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Username Post: Trouble logging in, or staying logged in        (Topic#135014)
Megan - FT 
DaJanitor
Posts: 2667
Megan - FT
Reg: 06-06-06

08-31-07 01:11 PM - Post#1527468    

You may need to delete cookies and temporary internet files from your internet browser.

For Internet Explorer - go to Tools, Internet options, and click on the Delete Files and Delete Cookies buttons. Deleting files can take a bit - be patient!

For Mozilla - go to Tools, Options, and click on the Privacy icon. Click on Clear next to Cookies and Cache. Again, this can take a bit.

Reboot your computer before trying to log in again.

I'm Mac-challenged - if someone with a Mac would like to share these procedures for their browser(s), I'd be happy to add 'em here!

 
ALevy 
SJ Newbie
Posts: 6
ALevy
Reg: 02-07-05

09-25-07 07:08 PM - Post#1588150    
    In response to Megan - FT

I can't seem to get to My Gallery or My Jazz. I haven't logged in since the website changed. Whenever I log in and it tries to re-direct me, it gives me a message stating that I'm not logged in. I've followed your suggestion, but still no luck. Any other ideas?

Thanks!!
Amy

 
Megan - FT 
DaJanitor
Posts: 2667
Megan - FT
Reg: 06-06-06

09-26-07 06:47 AM - Post#1588606    
    In response to ALevy

Delete temp files and cookies again, then reboot. Sometimes it takes a couple of tries.

You might also try Cleanup:

http://www.stevengould.org/index.php?option=com_co...

 
Scrapjanny 
Scrapjazz Contributor
Posts: 835
Scrapjanny
Reg: 09-06-07

05-23-08 09:31 AM - Post#2377642    
    In response to Megan - FT

I kept getting stuck in a loop that kept bringing me to the login page after I logged in. It was telling me that I wasn't logged in. I cleared the cookies, but it took me about 10 tries before this finally worked. I've never had this problem on any other message board. It's very frustrating, and I almost gave up my account here because of it.

 
boysmom 
Scrapjazz Contributor
Posts: 7442
boysmom
Reg: 09-28-05

10-20-13 02:31 PM - Post#4082942    
    In response to Scrapjanny

  • Scrapjanny Said:
I kept getting stuck in a loop that kept bringing me to the login page after I logged in. It was telling me that I wasn't logged in. I cleared the cookies, but it took me about 10 tries before this finally worked. I've never had this problem on any other message board. It's very frustrating, and I almost gave up my account here because of it.


I'm having this problem when I try to upload something into the gallery just now.

 
Megan - FT 
DaJanitor
Posts: 2667
Megan - FT
Reg: 06-06-06

10-23-13 07:22 AM - Post#4083312    
    In response to boysmom

That's almost always a corrupt temp file or cookie. Delete temp files and cookies from your browser, reboot, and try again .

 
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